Care as it should be
Care that feels closer to home.
Led by local people. Backed by a modern care organisation.
When a carer records a visit, the rota, the at-risk list and the evidence update together.
Our promise
More human.
Care experienced as personal, never procedural.
More capable.
Local teams with the confidence of shared support.
More modern.
Simple systems make room for better care.
01 / Our approach
Local care. Shared support.
A registered manager leads each local service and owns the relationships. Coordinators and a central team take the admin, the systems and the cover calls. One platform carries the rota, the records and the evidence, so a good service can be repeated without losing its human centre.
Shared support across local teams
- Registered managers
- Care coordinators
- Local care teams
01
Local leadership
Clear ownership and locally grounded care delivery.
02
Shared support
Central teams make the local operation more capable.
03
Practical technology
Tools that reduce admin and support better decisions.
04
A clear way to grow
A model built to expand without losing the human touch.
02 / The platform
Less admin. More care.
We build the software our teams run on, and other agencies use it too.
01
A rota that checks every assignment against training, availability and the client’s wishes before it is made.
02
Care plans and records that carers update on their phones.
03
Policies staff read and confirm, with the evidence an inspector asks for.
04
Invoices built from the visits that happened, not retyped.
05
A lone-worker alarm on every carer’s phone, with an on-call chain behind it.
06
A daily view of what is at risk before it is late.
See the platform
A rota that checks every assignment against training, availability and the client’s wishes before it is made. 
Policies staff read and confirm, with the evidence an inspector asks for. 
Staff records with the training and skills every assignment is checked against. 
A lone-worker alarm on every carer’s phone, with an on-call chain behind it.
Built in England, by people who have run care services.
03 / One connected platform
One change. A coordinated response.
Every module keeps its own facts and shares them with the rest, so one change reaches everyone who needs it, with a person approving each step that matters.
- HHuman approval
- AAutomatic after approval
- CConditional review
- EEvidence
Step 1 of 10
HHuman approval
Record the GP’s instruction, with its source and the time it takes effect.
Lights up: Medicines.
Step 2 of 10
HHuman approval
Approve the change to the care plan, as a new version with the support the person now needs.
Lights up: Care plans.
Step 3 of 10
HHuman approval
Check the medicine change: reconcile it and second-check it before it goes live.
Lights up: Medicines.
Step 4 of 10
AAutomatic after approvalthenHHuman approval
Tell every assigned carer; each must acknowledge before their next visit.
Lights up: Carer app and visits, Messages and notices.
Step 5 of 10
HHuman approval
Approve the family update from a template, to the people the person has permitted.
Lights up: Family portal.
Step 6 of 10
AAutomatic after approval
Publish the family update; delivery is recorded, and so is whether it was read.
Lights up: Family portal.
Step 7 of 10
HHuman approval
Triage the family’s reply, with an owner and a follow-up.
Lights up: Shared office inbox, Comms timeline, Action plans.
Step 8 of 10
CConditional review
Review the medicines audit the change has touched.
Lights up: Medication audits, Compliance calendar.
Step 9 of 10
EEvidence
Link the evidence, so the inspection pack and the readiness view already hold it.
Lights up: Evidence and inspection pack, Readiness view.
Step 10 of 10
CConditional review
Review the other effects: risk, visit timing, carer skills and oversight.
Lights up: Risk and assessments, Rota and scheduling, Staff, skills and availability, Incidents and safeguarding, Dashboards and reporting, Action plans.
No AI touches the medicines path.
04 / Join us
Your local expertise. Our shared support.
Registered managers
Lead a local service with a central team behind you, the tools already in place, and a say in how the model grows.
Care coordinators
Run the day on a platform that does the checking for you, with cover, imports and billing in one place.
Carers
More support to do your best work: a rota that respects your life, a phone app for the day, and someone to call.
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About The Modern Care Agency
The Modern Care Agency is a home-care business in England, led by registered managers and backed by one shared team and platform.
Operated by CQC Readiness Ltd, company number 17270258, registered in England and Wales, registered office 13 The Rise, Sevenoaks, TN13 1RG, until the new company is registered.